Your privacy matters to us.
NRAND Financial Services values your privacy and is committed to protecting the personal information you share with us when using our website, membership forms, support channels, and service platforms.
We may collect information such as your full name, phone number, email address, identity number, physical address, branch details, plan or service preferences, payment-related information, and any additional information you provide through forms, support requests, applications, or direct communication.
Your information may be used to process applications, manage membership and policy records, assist with claims, respond to inquiries, provide support, communicate important updates, improve service delivery, and meet legal or operational requirements.
Where necessary, your information may be used internally by authorized NRAND staff and approved service partners strictly for administration, communication, record handling, funeral service coordination, membership support, and policy-related processing.
NRAND does not sell your personal information. We may share your information only where required for service delivery, lawful processing, fraud prevention, claim handling, internal administration, or where consent has been provided.
We take reasonable steps to safeguard your information from unauthorized access, misuse, disclosure, loss, or damage. While we work to protect your information, no online platform or electronic storage system can guarantee absolute security.
We retain records for as long as reasonably necessary to support customer service, membership administration, complaint resolution, legal obligations, and operational continuity.
You may request access to your personal information, ask for correction of inaccurate details, or raise concerns regarding how your information is handled. NRAND will consider such requests in line with applicable legal requirements.
Our website may use standard tools and technologies to support functionality, improve user experience, and understand website performance. This does not remove your rights or our duty to handle information responsibly.
This Privacy Policy may be updated from time to time to reflect operational, legal, or service changes. The latest version published on this website will apply.
For privacy-related concerns, please contact NRAND through the official contact details and branches listed on the website.